Plantronics headset troubleshooting guide
Issue: No audio through headset.
1. Verify headset does not need to be charged and has power.
2. Check audio source in the bottom right-hand side. Make sure its set to BT600 orBT700
3. Switch from Bluetooth to the usb adapter that came with the headset.
4. Check that speaker is not muted in the sound control panel.
5. Reach out to servicebay@vehlo.com issue persists.
Issue: Mute on and wont unmute.
1. Go into windows settings
2. Go to sound
3. Go into sound control panel
4. Go into recording
5. Right click microphone
6. Go to level and hit the red x next to the input volume